To constantly search this autonomy of the school through the democratic management is enters the pedagogical idealizaes of the professionals of the education, but to preserve the rules that conduct the ways of the school atrelando them it the undeniable necessity of that it assume its social role, through the directed public politics to the education, performance way is one another one with which they have to deal and to insert in this day. This attitude, however, is not easy of being taken, nor neither of being consummated. It requires, more than participation, correct management of devices, indifferently to be, these, human resources or not. She is at this moment that fits to the citizen to inquire itself: but, if she is notable who so that a manager or has equipped (either composed it of manager and excessively professional correlatos or school and community) obtains to arrive at the platform of the adjusted consolidation inside enters its action of the democratic space that the current model of management school, related here, considers to it and what the public politics disponibilizam to it, why the System does not grant this attribution to it? The reply for this question she seems to be in the demand of the societies for Education in the whole world as reply to the impact of the process of globalization for them suffered gradual, throughout the last years. E, in view of so prominent manifestation, practical and immediately efficient the attention how much to one it forms more direct, at least in the context of the scene of the Brazilian Education, where the pupil not yet reflects, in general, the student model whom the society really needs, in the current days, seems to be come back toward the manager, even though in face of the context of the democratic management. In this line of thought, LCK (2000, P.
Monthly Archive: October 2018
Attract new customers and foster loyalty: loyalty is not capturing but new customers, is inherent to define our main target customer profile, there are things that we have to adapt to this customer profile. And the changes probably will cover many aspects of the company, not only communication – in favor of capturing new customers with the same profile. The form of treatment with which employees are communicating with customers, offered comforts, the decoration of the establishment, design and navegavilidad of our web, etc. Our company should look like a paradise for retired Lady or a paradise for the College student, depending on the type of objective customer that we have. Communication: what is a maxim without exceptions is respect for the client and the care is provided, and a form of respect that perhaps some companies failed and lose customers is time and attention that goes into them. Time and space; nothing more unpleasant for any type of client is having to do a queue of several minutes, standing waiting for and that when arrives to speak with the employee, He is so exhausted and burned out that you can just spend a few minutes. Good communication is an excellent investment and is achieved by educating employees in customer service and giving them to employees, the best working conditions.
Strategies: in contrast to large companies and multinationals, SMEs have greater ease to develop effective loyalty strategies. Because they have the possibility to be closer to their customers and meet their concerns and what are in demand almost in real time. The strategies we will use to strengthen the loyalty of our existing customers and strengthen the new customers that will come, will require an important planning and acceptance by the entire team. Again the factor time will be required to start experimenting with the benefits that they have those loyal customers to the company, and part of the experimentation will pass by studying the competition what is offering you competitive? I offer the same? No, that find an alternative that exceeds what the competition offers.