Karlsruhe: In almost every second company deficiencies in IT procurement have resulted according to a study of the xact4u strategy consulting AG considerable problems in the subsequent projects. Jorg Gruhler, Board of management consulting, sketched from a practice perspective the typical problems and how they can be avoided is: provider selection no promising without intelligent defined criteria: whether a specific industry expertise, strong culture of innovation, international presence, a specific technical skill or other characteristics of the generally very diverse selection criteria for the evaluation of the market must be worked out the performance characteristics of the provider intelligent, which are elementary and purposeful for the proposed solution. The appropriately-defined criteria are according to their relevance to the successful realization of the advertised project to weight, so that a comparative assessment is possible. Specifications test with four-eyes-principle shortcomings: the more it Lack of completeness, concretization and plausibility of objectives, requirements, periods and other parameters, the more difficult the creation of offers is necessarily. The issue of the planned investment aimed at the strategic or operational benefits, should be answered accurately. Because only a detailed and accurate representation of the requirements matrix avoid room for interpretation, which can lead to significant misjudgments in the party. Usefully, a four-eyes principle should be applied, where in addition to the authors of the tender internal or external experts carry out a critical examination. Individual features clearly do: because every IT project typically has a number of company-specific features, the relevant special features also clearly in the tender must be presented.
Who, however, the basis of a request presented, a typical industry standard construction kit”is taken, is hardly individually oriented and thus get expectations-friendly solutions. “Pay attention to clearly interpretable terms: often conceptual aspects causing far-reaching problems, for example, in the term standard” when a software procurement. The user says that a function in relation to the delivery state exists and is enabled through simple configuration. The providers define standard, however,”often referred to as an upgrade enabled frame for a particular function, which must be adapted to the needs of the user but by programming. The essential terms of the contracting authority needs to clarify if necessary especially his understanding. The distribution of roles in the project outline: pitfalls unclear division of roles between the client and provider for the project planning and implementation to provide a very typical field.
It must be clearly shown so in the tender, who is using what resources, who is responsible for which tasks and how later in the project reality the specific Decision making structures should look like. Annotate any unrealistic expectations: often are in the tender documents, project expenses, which provided implementation dates or other parameters, not withstanding a profound contemplation or are derived from conditions which do not comply with the concerned project. It would be better to attract previously technical support for such information, in order to make the expectations realistic. About xact4u strategy consulting AG: the xact4u strategy consulting AG with headquarters in Karlsruhe, Vienna and Zurich focuses their services portfolio, in particular on consulting fields with paramount importance for business success. This includes in particular the development of the strategy, the IT customer management as well as the performance and organizational management. SGL group, OVB, security systems, SAP and Oracle among the customers such as Deutsche Post, Bosch.